House Rules & Policies
Our ultimate goal is always to provide an exceptional experience to all of our guests. To ensure that everyone can enjoy the show, please review our full policies below, and pay attention to any additional guidelines provided by venue staff at the event.
Audience Guidelines
To help maintain a secure environment and expedite entry into our venue, we have implemented the following security & bag policy. By entering the venue, all patrons agree to comply with any security measures implemented by the theatre.
All bags and personal items are subject to inspection by venue staff upon entry. Patrons may also be required to pass through metal detectors for some events.
Bag Size & Type Restrictions
- Clear bags: Clear plastic, vinyl, or PVC bags that do not exceed 12” x 6” x 12” are allowed into the venue, and they are recommended for streamlining security screening.
- Small clutch bags: Small clutch bags, no larger than 4.5” x 6.5”, are also permitted for those who do not wish to use a clear bag.
- Large bags & backpacks: Bags larger than 12” x 6” x 12” are not permitted.
- Medical and/or parental bags: Exceptions will be made for bags holding medically necessary items, or for parents/guardians with diaper bags or other necessary items, after proper inspection.
Please see the next section of a list of all prohibited items.
For the safety and comfort of all attendees, the following items are strictly prohibited from the venue:
- Weapons — Includes, but is not limited to, firearms, knives, pepper spray, and any item deemed as a potential weapon by security personnel, as well as fake or prop weapons
- Alcohol or illegal substances — Alcohol is only allowed inside the theatre if it is purchased on site at one of our concession bars; all other alcoholic beverages, drugs, illegal substances, or drug paraphernalia are not allowed
- Outside food & beverages — Exceptions are made for baby formula or documented medical necessities
- Bottles, cans, coolers, or other similar containers — Empty reusable water bottles that are empty are allowed and can be filled up once inside at our water fountains
- Laser pointers/devices
- Oversized backpacks, duffels, or other bags
- Electronic cigarettes or vape products
- Noise-making devices — Includes, but is not limited to, airhorns, whistles, bullhorns, and microphones
- Professional cameras — Includes any camera with large, detachable lenses or ports and any recording device larger than a smartphone
If a prohibited item is discovered at the door, patrons may either dispose of the item or return to their vehicles to store it. If a prohibited item is discovered inside the theatre during the event, the item will be confiscated by venue staff for disposal. The Englert does not safeguard any items and will not store prohibited items for patrons.
The Englert Theatre is open to all ages, but certain events may have an age restriction to attend. Children under the age of 13 must be accompanied by a parent, guardian, or adult chaperone. All children, regardless of age, need their own ticket to enter.
We encourage parents and guardians to use their own discretion when determining if an event is appropriate for children.
Flash photography and video/audio recording is prohibited at all our events. Additional restrictions may apply for certain events, so please pay attention to any signage posted at the event or policies stated during the curtain speech.
Professional cameras (i.e. cameras with large detachable lenses or ports) or any audio/visual recording devices larger than a smartphone are not permitted into the theatre. Small handheld point & shoot cameras are generally allowed, but this is subject to change.
Smoking of any kind is strictly prohibited inside the venue. This includes e-cigarettes, vapes, and marijuana. Our historic venue has extremely sensitive smoke detectors, and smoking inside will set off the fire alarm and halt the show. We ask patrons to also refrain from smoking within 10 feet of our building entrance.
As of May 2022, we no longer require masking, proof of vaccination, or negative Covid test to attend our events. However, we continue to encourage masking and will have masks available for use upon request.
At the discretion of the performers or event organizers, we may implement additional safety precautions on a show-by-show basis. These precautions will be clearly detailed at the point of sale and will also be included in the pre-show email.
There are risks to attending a public event in the ongoing midst of Covid waves, and The Englert cannot guarantee patrons will avoid exposure in our theatre. If you test positive for Covid or have any symptoms of illness, we strongly advise you to stay home and follow CDC guidelines.
Compliance
Failure to comply with our house rules and policies is grounds for removal. If our staff finds you are not adhering to these guidelines, you will receive one verbal warning. If you continue to disregard our policies, you will be asked to leave the premises. Being removed from more than one event will result in being banned from all Englert events for at least one calendar year. Thank you for your cooperation!