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Audience Guidelines

In the age of lightning-fast entertainment that allows movies, music and more to be downloaded in an instant to a smartphone, consumers may not be aware of how their technology and behavior can affect the concert-going experience for fellow audience members and for the performers themselves. The following guidelines need to be respected in order for all patrons and artists to have an enjoyable and safe experience. Please be courteous to those around you.

If you need assistance during the show, please go to your nearest volunteer usher. If additional assistance is needed the usher will get the appropriate person to further help you.

Please arrive on time. We know parking downtown can be a hassle and our will-call lines can be long. Please allow extra time for travel, parking, and finding your seats. If you arrive late we may ask you to wait until an appropriate break in the show to get you to your seats.

Do not have conversations, even whispering, during the concert or event. This will distract performers as well as fellow audience members. If your child becomes restless, frightened, or loud, please take them to the lobby.

Silence all cell phones, pagers, watches and other devices. Don’t text, tweet, blog or surf. The glow from your device is distracting. You are here to enjoy the show so please give the show your attention!

Keep feet, bags, and children out of the aisles. Blocking the aisles is against the fire code.

Take note of venue rules and posted notices. Many shows do not allow photography or recording. Flash photography is never allowed. If we ask you to stop, please do so. You are here to experience the concert, not preserve it!

Pay attention to the vibe of the show. If the crowd gets up and starts dancing, join them. Don’t try to do a one person show for your own entertainment. We will ask you to sit down.

Respect the supporting act: you never know where they are going in the future. If you really dislike the music, take a walk or check out our current gallery exhibit on the second floor. Please be polite.

Patrons are never allowed on stage. Not before the show, during the show, or after the show.

Grounds for removal

Please note: If our staff finds you are not adhering to the above guidelines, we will give one verbal warning requesting you to change your behavior. If you continue to disregard the guidelines, we will request that you leave the premises. Being removed from more than one event will result in your being banned from Englert Theatre presented events for at least one calendar year.